Your requirements are very unique when it comes to automation controls and service needs. So are our solutions.
First, we listen to you. Then, we apply our resources to build cost-effective, results-based solutions. The goal of Sullivan Process Controls (SPC) is to establish lasting relationships with every customer by exceeding their expectations and gaining their trust through exceptional customer service and support.
Customers will never be "just a number” with us like they are with larger companies and other OEMs. We appreciate every opportunity we receive to help provide solutions to our customer’s problems. We will be glad to do all the legwork, which allows our customers to manage time and money wisely.
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Sullivan Process Controls goal is to establish lasting relationships with every customer by exceeding their expectations and gaining their trust through exceptional customer service and support. We serve thousands of customers nationwide as well as across the globe.
Major Industries Served
Special Customer Request
"I am maintenance coordinator for a large Chemical Manufacturing Plant that has been in business for over 100 years. Our plant is a manufacturer of specialty products and equipment up time is a high priority that requires a budget of several hundred thousand dollars a month to maintain. We have been associated with Sullivan and Son’s, Inc. for many years. The company and employees have proven themselves to be well qualified, quick to respond to our needs in a timely manner in both plant services and shop repairs and services. They have rebuilt many valves, actuators, and positioners, and also replaced obsolete units with current models. I personally recommend Sullivan and Son’s, Inc. having called on them 24/7 365 days a year in my capacity of managing and overseeing hundreds of maintenance related projects over the years."
Wendell
Maintenance Coordinator
Chemical Manufacturing Plant
"I just wanted to let you know that we are very pleased with the business relationship we share with Sullivan and Sons, Inc. Your team’s response to our quotes and quick deliveries has exceeded our expectations. Sullivan and Sons, Inc. is a fine example of quality products and outstanding customer service. Hatfield and Company, Inc. looks forward to expanding our business relationship with your products to all of our branches."
Tom W.
Valve and Automation Product Manager
Hatfield and Company, Inc.
"…when I don't know what I am asking for they give me a little guidance on the best solution for the control problem I face.”
Dale
Engineer
Oklahoma
"I would rather buy from Sullivan and Sons because their customer service and support after the sale is far better than the manufacturers..."
Steve
Maintenance Supervisor
East Texas
"My customer service rep goes above and beyond to help me with anything I need, not to mention I can talk to the owner of the company anytime I need to. Try that with Rosemount.”
Sheila
Purchasing
Northwest USA
"We had an OEM sales representative touring our facility a while back. She wanted to know what distributor was selling factory new products into her territory. I had to break the news to her that it was a remanufactured valve by Sullivan not a new one and it was half the cost!”
Chuck
Purchasing Agent
Central USA
"…I get more bang for my buck, plus I don't have the hassle of dealing with the OEM or distributors.”
Jeff
Purchasing
Northeast
"I got a quote from Fisher for a control valve with 8-10 week lead time. Sullivan did it in 1 week and saved me a ton of money to boot. Got me the valve in the same amount of time it took the OEM to get me a quote.”
Hal
Technician
Arkansas
"Sullivan and Sons has the experience not only to receive a request for quote, check the sizing and offer remanufactured and new valve assemblies, but they will provide alternate solutions such as valve models or material to complete your project..."
Jeff P.
Outside Sales
Reseller
"…they fix all the control valve sizing errors on our data sheets from the OEM and then supply us with right valve for the application.”
William
Project Engineer
Texas
"We use Sullivan and Sons for all of our field service needs including installation, start-up, maintenance, shut-downs, troubleshooting, and calibrations. They send out technicians that are on-time and reliable with the expertise to get the job done.”
Jack
Maintenance
Northwest Louisiana
"…these guys have the quickest repair turn-around and my instrument came back good as new. It's amazing the work they do!”
Gene
Maintenance Manager
California
"…I can always rely on Sullivan and Sons to find a solution to my process control problems, and more importantly I can trust their expertise.”
Jerry
E.I. Technician
Florida
"There is no comparison between a Sullivan and Sons remanufactured products and other ‘so called' rebuild shops, including the OEM remanufactured products. Sullivan and Sons has the best valves and instruments on the market today.”
Brian
Field Service
Northwest Louisiana